Track and manage every aspect of your business
Whether you sell or install DISH Network, DIRECTV, HughesNet, CLEAR or any other satellite, home security, or internet services; Agemni's customer management software will simplify your business.
Some of Agemni's many features include:
Integrated with provider and distributor websites
Dish Network
Echosphere
RS&I
EConnect (DNS)
EPP
DirecTV
retailer.DirecTV.com
Perfect-10
DSI
HSP Fulfillment
CLEAR
HughesNet
Customizable call center sales scripts
Route technicians by Map
Allow technicians to print paperwork remotely
Unlimited users so each employee can log in
Payroll calculation for all types of pay plans
Inventory Tracking
Purchase order creation
Multi-warehouse tracking
Technician consigment tracking
Receiver aging reports
RA shipment tracking
Commission Reconcilliation
50+ Statistical Reports
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Products
Premium Service Add-on
Agemni's Premium Service adds
The ability to export your data into Excel readable formats
Recover data that you accidentally delete
Access your data through our SOAP web service
Included in Premium Service is the Scanvo Paperless Document tracking solution.
Scanvo allows you to scan or upload jpeg, tif, or pdf documents and pictures to your customers' profile in Agemni. Also built in is the ability to print, email, and even fax a Scanvo doc from anywhere.
Agemni Mobile Open Beta
Agemni is pleased to announce that we are in the open beta stages of our new product called Agemni Mobile. This application, currently focused on Dish Network DNS and RSP businesses, enables technicians to make changes to their work orders immediately in the field without having to contact a call center.
Functionality includes:
View the technician’s open work orders by date
View E*Connect work order details and account notes
Change work order status to both Agemni CMS and E*Connect
Add notes to both Agemni CMS and E*Connect - including canned notes
Add inventory to a work order to both Agemni CMS and e*Connect
Swap out inventory including moving to RMA
Get full work order information: name, address, phone
Get map to the location and directions between jobs
View the technician’s completed work orders by date
Show the equipment currently consigned to the technician
Time in and time out of the Agemni CMS HR system
This has been created to be easy to use and simple so that it can run on the most rudimentary mobile devices. Most of these operations can be performed with just a few clicks.
Agemni Mobile runs on most mobile devices. This has been built with technology that has been tested on over 400 devices including: iPhone, Windows Mobile, Blackberry, Android, Opera Mini Broswers, etc. Our current emphasis is on installing technicians who use E*Connect. Those involved in the open beta will have the opportunity to help lead future features.
If you are interested in enabling your technicians to work more efficiently, reduce the need for call centers and paper contact Agemni Sales and ask about Agemni Mobile.
For more information also see the Agemni wiki.